Shipping & Delivery

• All orders are processed using the exact shipping address provided by the customer at the time of purchase. Vested Collective is not responsible for any lost, delayed or mis-delivered packages resulting from an incorrect address input by the customer. Any additional shipping costs incurred to re-ship a returned package due to an address error will be the sole responsibility of the customer.
• Delivery times vary depending on location and shipping method selected.
• We are not responsible for delays caused by courier services or unforeseen circumstances.
• Shipping costs are calculated at checkout and are non-refundable.
• Collection option is available from Kloof, Kwa Zulu Natal.

Returns & Exchanges & Refunds

• We’ll gladly exchange or credit returns (online coupon). Sorry, No cash refunds. Returns to be done within 14 days of delivery, provided they are unworn, unwashed, with tags still in place and in original packaging.
• Sale items and personalized products are non-returnable/non-refundable.
• Customers are responsible for return shipping costs unless the item is found to have a manufacturing defect.
• Refunds (online coupon) and Returns are accepted only for items with confirmed manufacturing defects. To be eligible, issues must be reported to helo@vestedcollective.co.za within 7 days of receipt of the items, accompanied by photographic evidence and proof of purchase. We reserve the right to refuse returns that show signs of misuse or wear.