F A Q
Frequently Asked Question
“Got questions? We’ve got answers… probably. If not, we’ll make something up (kidding… mostly).”
Will it fit?
All our garments have a size chart available.
- Our Shore Shorts brand is a forgiving cut. True to size comfortably.
- Our Shore Shorts Re-splash mini skirt, is snug like a hug.
- Our Lucky Fish Drop Shoulder T – is an oversized cut.
What is our return policy?
- We’ll gladly exchange or credit returns (online coupon). Sorry, No cash refunds. Returns to be done within 14 days of delivery, provided they are unworn, unwashed, with tags still in place and in original packaging.
- Sale items and personalized products are non-returnable/non-refundable.
- Customers are responsible for return shipping costs unless the item is found to have a manufacturing defect.
- Refunds (online coupon) and Returns are accepted only for items with confirmed manufacturing defects. To be eligible, issues must be reported to hello@vestedcollective.co.za within 7 days of receipt of the items, accompanied by photographic evidence and proof of purchase. We reserve the right to refuse returns that show signs of misuse or wear.
What payment methods do you accept?
We accept all major debit and credit cards as well as Direct Debit, Zapper.
Do you sell gift cards?
Yes we do. Our gift cards are in the form of an online coupon, redeemable on all products on the Vested Collective Website.